Returns & Exchanges

Due to the nature of our personalized products, we do not offer returns. Please double check your personalized texts (especially spelling) and options prior to ordering. We will produce your order exactly as requested.

However, should you receive an incorrect item or a product that is broken or damaged in shipment, we will gladly send you a replacement. Please contact our Customer Service team at hello@ivoryhoemstead.com with your order number, image of the incorrect or damaged product and your contact information. Thank you! 

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